The growing trend of pet owners traveling with their pets delivers an opportunity for the travel and hospitality industry. PawsGlobal enables travel providers to deeply personalize customer engagement, consistently manage service delivery and create value beyond the destination.PawsGlobal provides data insights to deliver data-informed experiences across the organization ranging from operations to loyalty.
PawsGlobal's passenger segmentation capabilities empower airlines to transform the passenger experience in order to prompt repeat travel, win greater wallet share, and build a differentiated brand in the travel sector.
PawsGlobal provides end-to-end self-service capabilities that enable airlines to satisfy the unique needs of passengers traveling with pets, eligibility for in-cabin or cargo provided prior to reservation booking, proactive notifications and digital boarding passes.
PawsGlobal accelerates airline revenue attributed to pets via higher operational efficiency, improved passenger satisfaction, policy compliance as well as establishing a differentiated brand in order to maximize opportunities in the pet travel category.
Airlines can leverage PawsGlobal's Data Insights Dashboard to drive strategic decisions based on data spanning pre-flight and airport services as well as post-flight destination services for pets and service animals.
PawsGlobal's verification of Emotional Support Animals, based on ACAA regulations, reduces passenger perception of the airline as the service animal enforcer and future travel is simplified by PawsGlobal's retention of passenger approvals and expiration dates.
PawsGlobal's processes and rules engine are tailored for government regulation compliance as well as customization in order to address operational challenges at an airline specific level and the overall airline industry.
PawsGlobal provides the first solution suite in the world focused on transforming the airline industry's approach to pet travel.
Proven track record by key members of the PawsGlobal executive team, of developing and executing market leading corporate online travel management solutions within a rapid go to market environment. Their expertise is being applied to PawsGlobal to pave a path for early adopter success in order to transform PawsGlobal's airline customers into industry innovators for pet travel.
Via patent pending technology, PawsGlobal provides an innovative hosted cloud technology platform that serves as a repository of key information and
documentation as well as provides access points to facilitate the pet travel process.
Marcia E. Alden – Founder and CEO
Marcia’s passion for technology innovation coupled with her love of travel with the family’s Affenpinscher produced PawsGlobal, Inc. Prior to founding PawsGlobal, she held a number of senior roles at Microsoft focused on strategy build-out and worldwide execution. In her role as Microsoft’s Worldwide Consulting Lead for Digital Marketing, Marcia led a global team spanning six continents focused on new and innovative solutions. Prior to Microsoft, Marcia led business development at S1, a start-up company that delivered the first suite of internet banking solutions to the financial industry.
Tom DePasquale – Advisory Board Chairman and Chief Industry Strategist
Tom is a serial entrepreneur and investor that includes the travel sector. As seasoned founder of start-ups, his focus is the intersection of business models, funding, and resource development. He was the Executive Vice President of Technology at Concur (acquired by SAP) with responsibilities for technology strategy as well as operational and technical integrations of multiple acquisitions. He was the CEO and Founder of Outtask which grew from 0 to $16,000,000 in revenue prior to being acquired by Concur. Tom’s current focus includes a board seat for the Board of Visitors at the University of Virginia.
Michael Infante – Industry Advisor
Michael’s background includes a focus on developing global ecosystems and strategic alliances of retail, travel, and hospitality businesses. He is the CEO for MiCamp Solutions which includes technology solutions to empower the retail industry for leading edge, fully compliant point-of-sales payment systems, including airport concession programs.
Jenine Stanley – Service Animal Advisor
Jenine Stanley’s experience with service animal advocacy spans 30 years at the local, state, national, and international levels. She serves as a co-chair on the Service Animal Working Group as part of the review of the Air Carrier Accessibility Act. In her role, she is focused on clarifying what household animals can and cannot be brought on board so that animals are serving legitimate purposes.
Andrew Csontos – Head of Technology
Andrew is a highly skilled technology leader with an entrepreneurial mindset. He has experience across the entire product lifecycle, from development and product management to implementation. His background includes leadership roles at Concur and Outtask. His numerous accomplishments include leading a team focused on focused on Concur’s travel user interfaces as well as interactions with leading reservation systems, including Sabre, Galileo and Worldspan.
Hicham El Hammouchi – Software Designer
Hicham is a skilled senior software design engineer with extensive travel industry technology experience at SAP, Concur and Outtask.
Youssef Taghlabi – Software Designer
Youssef is an experienced senior software design engineer with extensive travel industry technology experience that includes SAP, Concur and Outtask.